axs ticket refund insurance

If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). By using the Service, you agree to the Privacy Policy and Terms of Use. AXS is not responsible for the acts or omissions of any venue or Client. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. Took about 5-6 weeks and lots of following up but did get all my money back. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. How do I file a claim and get a refund if I have ticket insurance? If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. On one occasion I got as far as selecting the insurance. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. follow our steps to get a refund from a ticket seller. All attendees must conduct themselves properly at an event. Thank you for taking the time to let the people know. If I have XCover ticket insurance and miss an event, can I get a refund? If you have bought your tickets at the venue's box office? Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. I don't see why I should have to do the legwork on this one. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). We will need these documents as part of the application process and cannot process a refund without them. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Terms, conditions, and exclusions apply. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. In these cases, customer service will attempt to contact you, using the information we have on file. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. Yes - If customer is prevented from attending because of a government mandate, this is covered. It doesn't apply to housemates who aren't family members or due to attend the event. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. A per-order delivery fee may also be assessed, depending on the delivery method. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. I bought these from AXS and paid 214 (bit of a rip off site . If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. or was there no option for you? Holder must possess a ticket to enter the property or venue listed on the ticket. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. By clicking Next, you agree to the AXS.com Terms and Conditions. We have made changes to our Privacy Policy. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? If the event is cancelled, we'll issue you a refund automatically to the original payment card. It's all a fan needs, all in one app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. They will pursue AXS who in turn, will keep your money. During the event, strobe or theatrical lighting may be used. Any ticket issued via the Service is a revocable license. Reply from AXS UK. Click on the relevent section for more information. They lure you into buying the insurance but little did I know that a refund will be issued . Terms and conditions of sites linked to by or from the Service may vary by site. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. Privacy Policy All fees and charges relating to your transaction will be disclosed to you during the purchase process. You should receive a confirmation after concluding your transaction. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. T&Cs may apply.'. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Feb 17. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. If I have Allianz ticket insurance and miss an event, can I get a refund? Kia was extremely helpful, efficient and patient with all my questions. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Below you'll find an important update on COVID-19 and your events. Violation thereof is grounds for revocation, seizure or cancellation without refund. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. You should evaluate your risk in determining whether to attend the event. Front row or on the aisle? Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Latecomers may be seated at the discretion of Client or venue. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Ad . You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. Your ability and/or right to transfer or resell tickets may vary. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. If you bought tickets online or over the phone, you won't need to do a thing. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Footer.languageSelector.ja-jp.region OH MY FUCKING GOD! IP: 141.94.161.174 AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Dollars. Ticket Insurance. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Below are some pointers we hope you'll find useful! ADDITIONAL TERMS. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. What is ticket insurance? You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. Exceeding these limits may result in cancellation of orders without notice. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. To read the updated Privacy Policy, please. found at the bottom of this page. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Were very sorry for your loss and understand that this is a difficult time, however, we do require a copy of the death certificate to assess a claim. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Occasionally making progress only to be timed out. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. With a simple integration this product has gone from strength to strength enabling AXS . Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. If you paid by credit card it may be possible in certain circumstances to. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. We act on behalf of a seller (our Client) when selling Primary tickets. Besk vr hjlpsida fr mer hjlp och support. - AXS Help Centre How can I make a claim for my Ticket Insurance? Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. DE Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Then be careful what insurance you pay for. What is AXS Premium? If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. All photography, filming and other recordings of the event are PROHIBITED. We notice that your web browser is out-of-date. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. The documented police or fire brigade report. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims).

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