0000003701 00000 n After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Elizabeth Davis. It commonly occurs when there is a connection issue in the mount and battery. Sunday: Closed, 1352 White Pine Canyon Rd Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. Let the battery rest for 2 hours and replace the charger with a new one. It wont function correctly, indicated by, The battery voltage is too high to run the bike. Bosch Active Line 25kph Drive Unit Manual. In this article, we dig deeper into this and see how to fix electric bike error codes. Bikes ready for 48-hr dispatch. The colour of the flash indicates the assistance level currently selected. Here is the issue: after the ride I review my activity but I don't see any error message. Contact our helpful and friendly customer service team for assistance. We have looked at the chart of errors on this site. Fatal Error. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? The beauty of this system is that you are fully in control of how much assistance is offered at all times. If you have previously registered with the older ebikemotion app you will still need to register. This wrong tendency will lead the throttle abnormality to break or damage. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. With a computer, you can reboot it. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Replacing the controller may solve the issue. Bosch Active/Performance Line Charger Manual. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Avoid large power demands while this error is active to prevent deterioration. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. 0000011073 00000 n Error Database System full. (When the bike is stationary or descending). If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Inverted polarity at charger. Using the navigation or maps requires a $4 per year subscription. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). 0000003817 00000 n Did the same thing you suggested here and it's back to normal. These include gradient, heart rate, and measured times amongst others. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. For a better experience, please enable JavaScript in your browser before proceeding. All of which can only help to enhance your e-bike riding enjoyment. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Restart the eBike System. The display itself is used to indicate the selected power level, available battery level, and more. Thanks If you still cant solve any issue, simply contact the dealer and get the solution. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. One or more hall sensor cables could be disconnected or damaged. Yes, our e-bikes are pedal-assisted and require rider input at all times. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . But, what was it about this particular system that made us choose it over the others? Can you please explain if I am missing something here? I have had a error code that shows itself on my ebikemotion app while riding. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Same as above but this time with the top tube mounted button. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Check the wires of the pedaling sensor (PAS) and Motor Sensor. If I could do it on a network switch running internet traffic I can do it on an electric bike. Or did you get the firmware update? I know exactly what the problem is and, more importantly, the fix. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Seems to be a common problem. Create an account to follow your favorite communities and start taking part in conversations. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! I havent ridden it at all so is there a faulty sensor in the hub? You can find more detailed information about the companion app in our separate MAHLE app blog. You may not get power if any of those are bent or do not contact properly. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Just like any other machine, electric bikes break down. Ive luckily have not had any issues. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Where the instructions refer to a 'short press this indicates one quick press of the button and then release. EBM App Activation 50 pts. We showed what the error code means, along with some solutions. See the dealer to solve this issue. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Bosch Intuvia Owner's Manual. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. This service is subscription-based and requires renewal annually. Avoid large power demands while this error is active to prevent deterioration. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. . Same issue for me. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Discharge the battery and then recharge it. Find out here. Its the power supply error of the electric bike. If the error persists, disconnect the accessory. Check the cable; try unplugging and replugging. Error 8 hall sensor usually shows the above error. Restart the system. Also, the released dust particles from the brake levers can cause speed sensor error. Short curcuit at power output. First of all make sure that your battery is fully charged and has enough voltage. 0000017068 00000 n You can buy the unit separately or replace it entirely in case of damage. (801) 364-0344 There should be no LEDs lit up. Bikes ready for 48-hr dispatch. I spoke to the dealer and he said there should be an error message posted. This is often referred to as electric bike error 5 Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. No word from dealer so far. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Update files are available for remote repair, please contact CSG warranty. Did you solve it? Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. TuesFri: 10am6pm To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. Want a bike quick? thanks for checking out our blog post about the Orbea Gain. Current supplied by the Battery Pack is too high. The battery used on the bike produces higher than the required voltage. Display shows a motor on it and front motor does not work. Not really sure what else to suggest here if there are no codes shown off. Please contact your eBike Dealer to activate it. I can confirm the firmware update fixed this. If the problem persists, contact your eBike dealer. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Hello, this is Evan Larry. Improper connection between the display and controller-. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Seems as though it will start now but shuts down momentarily. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. A local Orbea service centre to me updated the firmware, job done. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. Contact us for further assistance. If you reached this page while searching for other errors, here are some links that might help: You will need to take it to a dealer that has the necessary cable. The battery is too low to run comparing the e-bikes capacity.
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ebikemotion error codes